Return and Refund Policy
Right of Return
You have 30 days from the date of delivery to return a product and request a refund or exchange.
Return Conditions
To be accepted, the returned product must be in its original condition: unused, undamaged, and in its original packaging if possible.
Return Process
To initiate a return, please contact us at: contact@selvacura.com
Our team will provide you with the address of the nearest warehouse to send your package.
Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the product is defective or an error was made on our part.
Refund
Once your return is received and inspected, we will process your refund within 14 business days. The refund will be issued to the same payment method used for your original purchase.
Exchange
If you would like to exchange a product, please let us know when submitting your return request. Exchanges are subject to product availability.
Defective or Incorrect Product
If you receive a defective or incorrect product, please contact us immediately. We will cover the return shipping costs and arrange for an exchange or full refund.
For any questions regarding returns and refunds, our team is here to help.